Privacy Policy for Vidh Parents Application

Last updated: June 11, 2025

Vidh Labs Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parents application available on the Google Play Store ("App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Developer Information and Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: appsupport@vidh.co
• Website: https://www.vidh.co

2. Information We Collect

• Personally Identifiable Information (PII): such as name, email address, phone number, and parent or guardian details.
• Student-related data: including learning progress, attendance, grades, and personalized learning preferences.
• Device Information: such as device type, operating system, and app usage data.
• Location Information: approximate location data only if you grant permission.
• Communications: any messages or feedback you provide through the App.

We do not collect photos, videos, audio files, SMS, call data, financial information, or other sensitive data unless explicitly stated and consented.

3. How We Use Your Information

• To provide and personalize educational content and learning experiences for your child.
• To facilitate communication between parents, students, and educators.
• To improve our App’s functionality and user experience through analytics.
• To comply with legal obligations and protect against fraud or security threats.
• To respond to your inquiries and provide customer support.

4. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud hosting and analytics providers, under strict confidentiality agreements.
We may also disclose your data if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.

6. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
If you create an account within the App, you have the right to request deletion of your account and all associated personal data. You can do this by contacting us at appsupport@vidh.co or through the account settings in the App if available.
Upon deletion, we will erase your data unless retention is necessary for legitimate reasons such as legal compliance or fraud prevention.

7. Children’s Privacy

Our App is designed for parents and may collect data related to children under parental supervision. We comply with applicable laws regarding children’s data privacy, including the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect personal information from children under 13 without verifiable parental consent.

8. Your Rights and Controls

You have the right to:

• Access, correct, or update your personal information.
• Withdraw consent where applicable.
• Request restriction of processing or data portability.
• Object to certain data processing activities.

To exercise these rights, please contact us at appsupport@vidh.co.

9. Consent and Prominent Disclosure

Before collecting any personal or sensitive data, the App will provide clear, prominent disclosures explaining what data is collected and why, and will request your explicit consent through affirmative action (such as tapping “Accept”).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and on our website. Your continued use of the App after changes constitutes your acceptance of the updated policy.